Privacy Policy

Privacy Policy

Effective Date: September 30, 2026

Neal Insurance LLC("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide through www.nealinsuranceiowa.com and its related pages, including our forms, appointment calendars, chat widget, email, and text messaging.

1. Information We Collect

We collect information you choose to give us, including:

Name

Email address

Mobile or telephone number

Mailing address

Information you submit through contact forms, appointment requests, chat, or other messages to us

When you visit our website, we may also automatically collect limited technical information, such as your IP address, browser type, device type, pages visited, and the page that referred you.

2. How We Use Your Information

We use the information we collect to:

Respond to your questions and requests

Schedule, confirm, and remind you of appointments

Provide information about products or services you have asked about

Provide customer service and account-related communications

Send marketing communications, only where you have given any consent the law requires

Operate and improve our website

Meet our legal and regulatory obligations

3. Text Messaging (SMS)

If you provide your mobile number and agree to receive text messages from Neal Insurance LLC, we will send messages for the purposes described when you gave consent. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent to receive text messages is not a condition of any purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Full program details are in our Terms and Conditions at .

4. Email

We use your email address to respond to you and to send information you have requested. If we send marketing emails, each one includes an unsubscribe link, and we honor unsubscribe requests promptly.

5. Cookies and Similar Technologies

Our website may use cookies and similar tools to make the site work, remember your preferences, and understand how visitors use it. You can control or block cookies through your browser settings. Some site features may not work correctly if cookies are disabled.

6. How We Share Information

We do not sell your personal information.

We share information only with service providers that help us run our business, such as our website host, scheduling, email, text messaging, and customer relationship management providers. These providers may use your information only to perform services for us.

We may also disclose information when required by law, subpoena, court order, or other lawful government request, or when reasonably necessary to protect our legal rights or the safety of others.

None of these disclosures change the text messaging commitments in Section 3.

7. Data Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmitting or storing information electronically is completely secure, so we cannot guarantee absolute security.

We keep personal information only as long as needed for the purposes in this policy or as required by law.

8. Your Choices

Text messages: Reply STOP to any message.

Marketing email: Use the unsubscribe link in any email.

Access, correction, or deletion: Contact us using the information below and we will respond within a reasonable time, subject to any records we are legally required to keep.

9. Children's Privacy

Our website and services are not directed to anyone under 18, and we do not knowingly collect information from children. If you believe a child has given us information, contact us and we will delete it.

10. Third-Party Websites

Our website may link to sites run by others. We are not responsible for their privacy practices. Please review the privacy policy of any site you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

12. Contact Us

Neal Insurance LLC

5835 Grand Ave Ste 202 Des Moines, Iowa 50312

Email: [email protected]

Phone: